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View Poll Results: What should the outcome of the situation be?
Send him another ball 29 50.88%
Refund him half of his money 4 7.02%
Call it even 24 42.11%
Voters: 57. You may not vote on this poll

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Old 08-25-2008, 06:26 PM   #1 (permalink)
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Jarrod Parker Baseball...You decide who gets what

I will try to be as unbaised as possible when typing this out, but here is the situation:

ryan92s bought a ball for the signing I conducted with Jarrod Parker. Well, about a month has passed along with numerous PMs from him stating how he has not recieved anything. I as the seller fully understand my obligation when conducting one of these signings, however I am not going to be taken for granted. I am 100% sure that I sent him his baseball as all my records indicate this is true. Those who have done signings with me in the past know how I document items into a database, labeling your item and envelope with a corresponding number. I feel my method is the best way to organize and ensure everyone gets there exact item they send in.

Nobody on this site or any other for this matter has had a problem with me shipping an item. As you can tell by my 100+ transactions on this site, I have had no complaints. ryan92s also has a 100% rating, but with much less trading. I am not here to call him a liar or say he is double dipping me. Here is rule #3 alanmoore brought into play, read the final sentence carefully, NOT BACK TO THE CUSTOMER:

(3) The items must be protected against damage, theft, etc. All packages must be insured for the full price of the item being signing and the fee charged to get said item signed. MEANING - to and from the signing NOT back to the customer.

So I didn't want to ship him another ball and he didn't want to stop PMing me so I offered to start a poll to let the fine, fine members of this message board be the jury. Your choices are:

A: Send him another ball

B: Refund him half of his money

C: Call it even

The sellers on eBay who have been screwed by Paypal know how much this sucks to be in a position like this. Take that into account when deciding. Voting will go until Thursday, August 28th, 2008 2PM EST. Please only respond with your choice. Reasoning is self-explanatory. Both of us have agreed to accept the judgement, whatever it may be.

Thanks

Sean
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Wrong, jackass.
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Old 08-25-2008, 06:44 PM   #2 (permalink)
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This is a tough situation, and both of you are good honest traders. I would say he should get half his money back, because then you both are out the same amount. It doesn't seem like it's either your fault or his and neither of you should lose the full amount.
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Old 08-25-2008, 07:08 PM   #3 (permalink)
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Call It Even
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Old 08-25-2008, 07:12 PM   #4 (permalink)
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If you have documentation that you shipped the ball and he did not purchase insurance then i dont' think you (the seller) owes him anything. You fulfilled your obligation to ship the ball and you have proof. Insurance is at the option of the buyer in most cases unless you stated that the shipping cost included insurance.

Now if you don't have proof that you shipped it then I would think you need to send another ball.

Also, it depends on how bad you want to keep that 100% rating. When I have an issue on ebay where a buyer says they didn't get thier item then in almost every case I either issue them a refund or provide a replacement. I never say "you didn't buy insurance" because I want to keep my reputation as high as possible.

So, although you don't "owe" him a replacement or money back you may want to do so just to avoid any bad publicity.
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Old 08-25-2008, 07:18 PM   #5 (permalink)
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Give him another ball or his money back. As far as I am concerned (website rules be damned) you are responsible for getting him his item he paid you for. If he's lying, karma's a mofo....
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Old 08-25-2008, 10:04 PM   #6 (permalink)
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Okay let me state my side a little bit. First people who have worked with me in the past know that I am here to better my collection, share my experiences, and such... I have never ever said I have not gotten an item when I really have and never will. That is something I don't do and have no intention of doing it. When I purchase an item that is because I want one for my collection... lying about not getting it and going through the pain of "lying" for a month is something I would never do. In terms of private signings usually in the past I know people have sent my items with delivery confirmation. Obviously that isn't Sean's job but for situations like this when you are paying $3-4 for shipping and the shipping itself costs $2 I think the $.30 extra for delivery confirmation is huge. This tracks your item so you know if it's lost, if the person received it, and so on. You can call in and track your item if it gets lost and I have had great success in the past. Obviously with someone's record like Sean I wasn't going to hassle him about d/c or insurance I just assumed their would be no problems. As you can see I have a 100% perfect trader rating here as well as 100% perfect on ebay (ryan92s), also perfect on PN and SCN... I feel like paying $32 for nothing is a waste for me and my thoughts are it should be the person who holds the signing who should be responsible for the items they are sending out... just my 2 cents
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Old 08-25-2008, 10:08 PM   #7 (permalink)
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also not sure what this voting really is... I guess this is what you choose but I would have worded it a lot different. I think simply either i agree with Ryan that he should get his ball back or I agree with Sean would have been much easier because even I was confused by the wording because I'm not sure what we are "calling even"
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Old 08-25-2008, 10:24 PM   #8 (permalink)
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As I stated in the PM to you, did he provide the SASE or did you? If he provided the SASE and didn't pay for tracking, its on him?

If YOU provided the return postage, you should have at the very least paid for Delivery Confirmation. If he paid via PayPal, he could have easily done a chargeback already and won because of that one simple thing that, if you did the shipping, forgot to do.

I send all baseballs out Priority 1 Lb Mail with Delivery Confirmation. Haven't had one not turn up yet.

Did you put a trace on the package yet?

Futhermore, the Rules I put in place and the ONE you quote above is not related to people paying YOU to ship their item. What I was referring to is return postage provided by the buyer. If you provided that postage and didnt spring the extra .65 at the Post Office or .18 online for Delivery Confirmation, thats on you.

I am now changing the Private Signing rule so I, nor anyone else for that matter, wont have to deal with this subject again.

Since it is my opinion that you provided the returned package to Ryan, send the dude another ball or refund his money. Next time, charge a $1 more and send everything Delivery Confirmation. He paid $30 for a ball to be delivered - you didn't finish your side of the deal - PERIOD!
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Old 08-25-2008, 10:28 PM   #9 (permalink)
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Addition to Rule #3 - We will call it the Jarrod Parker Rule:

(3) The items must be protected against damage, theft, etc. All packages must be insured for the full price of the item being signing and the fee charged to get said item signed. MEANING - to and from the signing NOT back to the customer unless you are charging money for return shipping then YOU MUST SEND WITH DELIVERY CONFIRMATION AT THE VERY LEAST!
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Old 08-25-2008, 10:33 PM   #10 (permalink)
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Well Alan thanks for your input. I did not include a SASE at all and paid $32 for a dlvd ball with inscription. At this point if you have no inscription balls left that is completly fine and I would be more then understanding about that fact. I have paypal records I believe to show the transaction but it doesn't look like that is needed as Sean himself is agreeing in the fact that I paid for the ball. Thanks for the rule addition Alan I think that will be something that will prevent a lot of problems in the future
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Old 08-25-2008, 10:44 PM   #11 (permalink)
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It shouldnt be an issue - you paid for the ball and it wasnt delivered. This is the sole reason why I made Rule #2 if we are going to quote rules in ones defense:

(2) You must be at least 18 years of age and have the financial means to make everything right if the signing goes wrong.

Well, not getting someone an item they paid for, I would say, is GONE WRONG.

I know my comments in this thread is going to rub someone the wrong way but I thought this was over days ago when I replied to your PM.
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Old 08-26-2008, 09:22 AM   #12 (permalink)
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Anytime you are selling an item and receiving paypal as your payment as part of paypal buyer protection the seller is required to include delivery confirmation for items under $200. Any item with a value of $200 or more must be sent with signature confirmation. If you don't want to be out the $ and you take paypal, you must use d/c, period. Otherwise it can be chargedback and you will lose the claim.
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Old 08-26-2008, 09:32 AM   #13 (permalink)
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Did you have a tracking number on the ball you shipped? That would tell the truth, if not you should do that next time.
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Old 08-26-2008, 12:30 PM   #14 (permalink)
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He also "did not recieve" Rays photos from me bu has some of the same images signed in his bucket.
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Old 08-26-2008, 12:47 PM   #15 (permalink)
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Quote:
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He also "did not recieve" Rays photos from me bu has some of the same images signed in his bucket.
Well isn't that interesting...
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Wrong, jackass.
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